TERMS AND CONDITIONS

Welcome to Lotus365 India. We are your one-stop platform for sports betting and other activities. Please read the following terms and condition carefully before using our service to ensure that you have a pleasant and smooth experience.

1. Acceptance Terms

By using or accessing our platform, we confirm that you read and understand these terms and condition, as well as our privacy policy, and any other policies applicable on our website.

2. Eligibility:

2.1. Age Requirement You must be 18 years of age or older in order to use our service. We reserve the rights to ask for proof of age, and to suspend your account until this is done.

2.2. Compliance with Local Laws : It is your responsibility to ensure that the use of our services is legal, and in accordance with all applicable laws and regulations within your jurisdiction.

3. Verification of Accounts and Registration:

3.1. Create an account: In order to access our services you will need to create an online account. Please provide accurate, up-to date information during the registration process.

3.2. Identity Verification We may ask for additional documents such as utility bills or IDs to verify your identity. If you do not complete the verification process, your account may be suspended.

4. Deposits and withdrawals:

4.1. Available Methods: Our secure deposit/withdrawal methods include credit/debit card, bank transfer, eWallet, and prepaid cards.

4.2. Transaction Limits – Depending on your chosen method of deposit and withdrawal and the status of your account, you may be subject to specific minimum and maximum limits.

4.3. Transaction Fees – Please be aware of the possibility that some transactions will be charged fees. You will be informed of any applicable fees before you complete the transaction.

5. Bet Rules and Conduct

5.1. Before placing a wager, familiarize yourself with the rules and procedures for bets, odds, and payouts.

5.2. Limits on wagering: Our limits for wagering can vary depending on bet types, events, and markets.

5.3. Prohibited activities: If you engage in fraudulent activity or violate our rules and regulations, your account will be immediately suspended or terminated.

6. Responsible Gambling

6.1. Self-Exclusion : We offer self-exclusion to help you control your gambling habits. You can request a temporary or permanent suspension of your account or set limits.

6.2. Support and Resources. If you think you may have a problem with gambling, we provide support resources as well as links to organizations who can help you.

7. Account security and confidentiality:

7.1. You are responsible for maintaining the security of your account. This includes keeping your login information and password safe. If you suspect that your account has been accessed by someone else, please notify us immediately.

7.2. Personal Information: Your privacy is important to us. We handle all personal information according to our privacy policy. Please read the policy for more details.

8. Termination or Suspension of Employment:

8.1. Account Termination. We reserve the right, for any reason including a violation to these terms and condition, to terminate your account.

8.2. Account Suspension – In the event of an investigation or suspicion of a breach of our Terms, we reserve the right to temporarily suspend your account.

9. Intellectual Property:

9.1. You are not allowed to use our trademarks or logos without our written permission.

9.2. Use Content for Personal, Non-commercial Purposes: Our website and its content may be used solely by individuals who do not intend to use it commercially.

10. Users Responsibilities

10.1. Information Accurate: It is your responsibility to provide accurate and complete data during the registration process. If you fail to comply, your account may be suspended or terminated.

10.2. Account Security: It is strictly forbidden to share your login information or use someone else’s accounts. Your account is solely your responsibility.

10.3. Please notify us immediately of any changes in your contact details to ensure effective communication.

11. Betting Policies:

11.1. Odds & Payouts We make every effort to provide accurate odds but mistakes can occur. In these cases, we reserve our right to correct odds and settle bets using accurate information.

11.2. Cancelled Events – If an event has been canceled or delayed, the bets placed on that event will be voided. Or, they may be settled using revised odds depending on the circumstances.

11.3. If you have any questions about this, please contact us.

11.4. Abuse of staff or users is not tolerated. Accounts engaging in such activity may be terminated or suspended.

12. Dispute Resolution:

12.1. Resolving Disputes – If you are in dispute about a bet, or anything else, please contact our customer service team. We will investigate thoroughly and respond as best we can.

12.2. Arbitration: If a dispute is not resolved, the parties will agree to arbitrate the matter in accordance with local rules and regulations.

13. Promotions and bonuses:

13.1. Promotional Terms: All promotions and bonuses are subject to certain terms and conditions. You must read and understand the terms and conditions before you participate.

13.2. Use Bonuses Properly: Bonuses may have wagering requirements and are only intended for recreation. Account suspensions can be imposed if you abuse bonuses or engage in fraudulent behavior.

14. Amending Terms and Conditions

14.1. Notice of Changes We reserve the rights to modify or update these Terms and Conditions at any time. You will be informed of any changes through the appropriate channels.

14.2. Acceptance of Changes : By continuing to utilize our services following any changes, you accept the updated terms and condition.

15. Termination of Service:

15.1. Termination Process We can stop our operations at any time and without prior notice. We will do our best to resolve all outstanding bets, and manage funds properly in such cases.

15.2. Limitation of Liability. We will not be liable for any termination of services due to unforeseeable circumstances, maintenance or other reasons.

16. Limitation of Liability

16.1. Disclaimer: We make no warranties or guarantees about the accuracy, reliability or completeness our services. Use our platform at own risk.

16.2. 16.2. Indemnification. You agree to indemnify us and hold us harmless for any claims, liabilities or damages arising from the use of our service or any violation of this agreement.

17. The Jurisdiction and the Governing Law:

17.1. Applicable Laws: These terms and Conditions are governed under the laws of jurisdiction in which we have our registered office.

17.2. 17.2. Dispute Resolution : All disputes arising out of these terms and Conditions are subject to the exclusive jurisdiction by the courts applicable in the jurisdiction.