Privacy Policy

Lotus365 India is committed to protecting your privacy. This Privacy Policy describes how we collect, protect, and use your personal information whenever you use and access our services. We are committed in ensuring that your data is secure and confidential. Please read the policy carefully to learn how we manage your data.

Information We Collect 1.1. Personal Information: We may collect your personal information during the registration process or while using our service, such as name, contact information, date of birth and payment information. We only collect the information we need to provide our services and comply with legal requirements.

1.2. Usage Data : We collect automatically certain information about you and your interactions with the platform. This includes your IP address, your device type, your browser information, as well as your browsing patterns. This data helps us to improve our services and enhance the user experience.

Information Use: 2.1. Service Provision: The information we collect is used to improve and provide our services. This includes processing transactions, verifying identity and providing customer service. Your information may be used to send you updates, promotions and other relevant information.

2.2. Personalization: Your data may be used to personalize your service, to tailor it to your preferences and to provide you with personalized content and recommendations.

2.3. Compliance with Legal Obliges: We may use your information in order to comply with applicable laws, regulations and obligations. This includes anti-money laundering.

Data Sharing and Dissemination: 3.1. Third-Party Services Providers. We may use trusted third-party services providers to help deliver our services. These include payment processors and identity verification services. These providers are only allowed to access your information to carry out their assigned tasks, and they have contractual obligations to maintain your privacy.

3.2. Legal Requirements. We may be required to disclose your information by law, legal processes, or government requests. We may disclose your information in order to protect our own rights, property or safety as well as those of our users and others.

Data Security: Security Measures We use industry-standard measures to protect personal information against unauthorized access, modification, disclosure or destruction. These include encryption, firewalls and access controls.

4.2. User Responsibilities – While we implement appropriate security measures, you are responsible for maintaining the security of your own account. This includes using strong, confidential login credentials and not sharing account information.

Data Retention: Retention Period: Your personal information is retained for the period necessary to achieve the purposes set forth in this Privacy Statement, unless another retention period is required by law.

5.2. Account Closure: We will delete or anonymize all of your personal data if you ask us to do so, unless the law requires that we retain certain information.

Cookies and similar technologies: 6.1. Cookies: We use cookie and similar technologies to improve your user experience, and provide personalized features. Cookies are text files that we store on your device to track your activity, recognize your preferences and improve our service.

6.2. Opting out: You can control your cookie preferences in your browser’s settings. Note that disabling cookie functionality may restrict certain features and functions of our platform.

Third-Party Links:

Lotus365 India may provide links to websites or services operated by third parties that are not under its control. These third-party sites are not under our control and we do not accept any responsibility for their privacy policies or content. Please review the privacy policies on these sites before providing personal information.

Children’s Privacy:

Our services are only available to individuals over the age of 18 or who have reached legal drinking age in their country. We never knowingly collect personal information about children. We will remove any information we collect from children without their consent as soon as we are aware of it.

Updates to Privacy Policy:

This Privacy Policy is subject to change at any time. All changes will take effect immediately after posting the revised policy to our website. Please review this policy periodically for any changes.

Contact us:

Please contact our Customer Support team if you have any concerns or questions regarding our Privacy Policies or our Privacy Practices. Your inquiries will be responded to as quickly as possible.

By using our service, you acknowledge having read, understood and agreed to the practices described within this Privacy Policy. By continuing to use our services, you accept any changes or updates made to this policy.